Meet Our Team

We’re change catalysts. Problem solvers. Creative innovators.
In a constantly changing industry, our knowledge and depth of experience is our greatest strength.

Team

Malaz Boustani, MD, MPH

Malaz Boustani, MD, MPH

Founding Director, Chief Innovation & Implementation Officer
Malaz's Bio

Dr. Boustani is a geriatrician, neuroscientist, and implementation scientist with a goal of using insights from behavioral economics, complexity science, and network science to develop, implement and distribute an innovative, sustainable and scalable “Blue Print” of the 21st Century learning Academic healthcare delivery system. Such an agile social organization will be able to reduce the 17-year cycle of developing and translating innovative, cost-effective, and scalable medical innovations. At the same time, the learning system will be capable of delivering personalized, evidence-based, and valued healthcare with a great experience for clinicians, learners, and patients.

Jose Azar, MD

Jose Azar, MD

Co-Founder, Chief Clinical Engagement Officer
Jose's Bio

Dr. Azar serves as the Chief Quality and Patient Safety Officer at IU Health Adult Academic Health Center and is a founding member of the IU Center for Healthcare Innovation and Implementation Science since its inception in 2012. He is also an Assistant Professor of Clinical Medicine at the Division of Hematology and Oncology at a School of Medicine. He served as the Medical Director of Quality Improvement and Patient Safety and the Medical Director for the inpatient Hematology/Oncology Unit at the IUH Simon Cancer Center from September 2010 until June 2014 and then served as the Medical Director of Quality and Patient Safety for the IUH Adult Academic Health Center until 2018 when he accepted his current position.

Dr. Azar is passionate about transforming healthcare into a highly reliable learning system that can accomplish the triple aim of “better health, better care at lower cost”. This is why he co-founded the IU Center for Healthcare Innovation and Implementation Science (IU-CHIIS) in 2012 with the primary purpose of discovering and rapidly implementing innovative healthcare solutions in the real world in order to transform the healthcare system. Dr. Azar and the CHIIS co-founders have developed the novel change methodology of Agile Implementation and Innovation which they published in a book in 2019. He is also a founding member of the Certificate of Innovation and Implementation Science which aims to create a network of healthcare change agents by providing training and mentorship in Agile Implementation and Innovation.

Richard Holden, PhD

Richard Holden, PhD

Chief Healthcare Engineer
Richard's Bio

Dr. Holden is a human factors engineer and social-cognitive psychologist specializing in the domains of health and healthcare. As the Chief Healthcare Engineer, Dr. Holden brings to CHIIS over 15 years expertise applying systems engineering approaches to design and evaluate interventions for transforming healthcare delivery and patient/family self-care. Dr. Holden is an Associate Professor of Medicine at the Indiana University School of Medicine and directs the Health Innovation Laboratory.

Andrea Burkhardt, MBA

Andrea Burkhardt, MBA

Business Improvement Advisor
Bio
Andrea is the Business Improvement Advisor for the CHIIS, supporting the GLPTN through change implementation.  After specializing in International Business at IUPUI, she earned her MBA from Anderson University where she developed her interest in healthcare as an office management intern for IU Health Physicians Family Medicine.  Andrea served as a business analyst for the Hoosier Cancer Research Network and worked as a Managed Care Revenue Analyst for IU Health for over three and half years.  Andrea brings her entrepreneurial zeal and medical billing expertise to further the mission of CHIIS in helping practices deliver value in the healthcare system’s dynamic environment.

Christine Hackett, BS

Christine Hackett, BS

Dissemination & Implementation Advisor
Christine's Bio

Christine Hackett is a skilled professional with comprehensive experience in communications, health science, and informatics. From communicating with stakeholders to writing code, Christine’s multiple areas of expertise make her a vital contributor to the Center for Health Innovation and Implementation Science, where she holds the role of the Dissemination and Implementation Advisor.

Christine also contributes to the success of the Great Lakes Practice Transformation Network, where her primary role is to identify, spread and scale evidence-based practices, bright spots, and success stories that exist across the network, comprised of over 2,100 practices and 15,000 clinicians.

Christine earned a Bachelor of Science Degree in Health Informatics from Indiana University and a Graduate Certificate in Innovation and Implementation Science from the Indiana University School of Medicine.

 

Joshua Trotter, BS

Joshua Trotter, BS

Education Services Coordinator
Joshua's Bio

Joshua is the Education Services Coordinator at CHIIS. In this role, he coordinates recruitment and retention efforts for the Graduate Certificate Program. Joshua earned his Bachelor of Science from Indiana State University with an emphasis in Criminal Justice. He is currently pursuing his Masters in Higher Education & Student Counseling at Indiana Wesleyan University. Prior to coming to CHIIS, Joshua worked in various areas of higher education including new student orientation, advising, testing, and student Services.

Implementation Scientists

Zina Ben Miled, PhD

Zina Ben Miled, PhD

Zina's Bio

Dr. Ben Miled is an associate professor in the School of Engineering and Technology. Her research interests include data analytics and knowledge discovery, data models and large scale service-oriented software architectures. She has co-authored several technical papers in journals and conference proceedings. She was also the recipient of the Indiana Women in High Tech Award and the National Science Foundation Career Award. She is participating in CHIIS’ effort to develop predictive models for chronic diseases.

Karim Boustany, PhD

Karim Boustany, PhD

Christopher Callahan, MD

Christopher Callahan, MD

Chris' Bio

Dr. Callahan serves as the Director ofthe Indiana University Center
for Aging Research and is an active Research Scientist atthe
RegenstriefInstitute. His research seeks to improve outcomes for
older adults with late life depression and dementia,focused on
innovative models of care that supportthe generalist physician in
their day-to-day provision of health to older adults. His passion for
innovation makes him a naturalfit as a CHIIS Implementation
Scientist.

Steven Counsell, MD

Steven Counsell, MD

Steven's Bio

Dr. Counsell is Professor of Medicine at Indiana University (IU) School of Medicine where he has served as Founding Director of the IU Geriatrics program and former Geriatrics Service Line Chief for IU Health Physicians and Chief of Geriatrics for Eskenazi Health and Richard L. Roudebush VA Medical Center. He has conducted large-scale clinical trials testing system level interventions aimed at improving quality, outcomes, and cost-effectiveness of healthcare for older adults. As a CHIIS Implementation Scientist, he brings exceptional skills in implementing evidence-based programs in complex clinical environments.

Archita Desai, MD

Archita Desai, MD

Archita's Bio

Dr. Desai completed her medical school degree at the University of California at San Francisco and her post-graduate training at the University of Chicago, including Internal Medicine Residency, Chief Residency and Fellowship in both Gastroenterology and Transplant Hepatology. Prior to joining Indiana University, Dr. Desai was an Assistant Professor of Medicine at University of Arizona where her clinical research looked at healthcare disparities in liver disease and quality of healthcare. She joined Indiana University’s School of Medicine, Division of Gastroenterology and Hepatology in July 2018. Her goal is to improve outcomes in patients with liver disease through improved healthcare delivery through her research and her own clinical practice which will focus on patients with cirrhosis and chronic liver disease.
Scott Edwards, PhD, HSPP

Scott Edwards, PhD, HSPP

Scott's Bio

As a psychologist and military officer, MAJ Scott Edwards brings a unique perspective to the Implementation Science team. Scott is a nationally recognized expert in the delivery of mental health services to geographically dispersed military populations.  He has a Ph.D. in Counseling Psychology from Ball State University, trained in Clinical Child Psychology and Pediatric Neuropsychology at the University of Minnesota Medical School, and is a graduate of the inaugural Health Innovation and Implementation Science certificate program here at CHIIS. Dr. Edwards has more than 25 years clinical experience having held posts in community mental health centers, church and university based counseling clinics, hospitals, youth treatment centers, and private practice settings. He is an expert in designing and implementing social and behavioral science interventions to improve outcomes across government, healthcare, faith-based, financial and business organizations. Two of his recent projects increased Army Wellness Center follow-up visits by 25% and increased Soldier self-referrals for mental healthcare by 36%.

Noll Campbell, PharmD, MS

Noll Campbell, PharmD, MS

Noll's Bio

Dr. Campbell is an Assistant Professor with the Purdue University College of Pharmacy, Investigator with the Regenstrief Institute and the Indiana University Center for Aging Research, and Scientist with the Center for Healthcare Innovation and Implementation Science. Dr. Campbell’s research focuses on the delivery and clinical impact of deprescribing interventions, particularly in the area of the adverse cognitive effects of medications, including delirium and dementia. He also conducts research on barriers and interventions for medication adherence among older adults with or at risk of cognitive impairment. He has conducted pharmacoepidemiologic and qualitative research, as well as randomized controlled trials. Dr. Campbell has received support for his research from the National Institutes of Health, Agency for Healthcare Research and Quality, Astellas Pharma US, and Merck & Co.

Heidi Lindroth, PhD, RN

Heidi Lindroth, PhD, RN

Heidi's Bio

Dr. Heidi Lindroth is a T32 postdoctoral scholar specializing in delirium prevention in the perioperative setting. She completed her PhD in Nursing with a background in neuroscience and biostatistics at the University of Wisconsin-Madison, and is a critical care nurse. Driven by her vision of a world without delirium, Heidi focuses on person-centered, evidence-based strategies to prevent and manage delirium symptoms as part of an inter-disciplinary team.

Dan Clark

Dan Clark

Dan's Bio

Coming soon…

Spencer Lourens, PhD

Spencer Lourens, PhD

Spencer's Bio

Coming soon…

Jill Connors

Jill Connors

Jill's Bio

Jill Nault Connors has a dual background in health and social work. Over the past two decades her career has spanned from program evaluation to research and quality improvement. Research roles have spanned from a research assistant delivering the lifestyle intervention in the original NIH-funded Diabetes Prevention Program (DPP) to a co-Principal Investigator on a state Minority Health Initiative grant for a community-based translation of the DPP. She has held leadership roles in multiple national quality improvement initiatives including RWJF’s Aligning Forces for Quality, a Healthcare Innovation Award through CMMI, and the Care Transitions Scope of Work for a Medicare QIO-QIN. In 2016, she graduated from the University of Tennessee Health Science Center (Memphis, TN) with a PhD in Health Outcomes & Policy Research. Her dissertation in health services research focused on geographic variation in super-utilization and its impact on population-based rates of readmission. Following graduation, she completed the AcademyHealth Delivery System Science Fellowship program in the Geisinger Health System prior to joining Indiana University School of Medicine as research faculty. Since joining IU, she received a Pipeline-to-Proposal engagement (pre-research) award from the Patient-Centered Outcomes Research Institute and is currently focused on converting to her first RO1-level research award. Her passion is improving patient experience of care among under-served and under-appreciated populations.

Nicole Fowler, PhD

Nicole Fowler, PhD

Nicole's Bio

Dr. Fowler is the Assistant Professor of Medicine at IUSOM, an active
Scientist for the Indiana University Center for Aging Research, and
an Investigator at the Regenstrief Institute. With over a decade of
experience as a healthcare executive she is well versed in services
for older adults including long-term care, palliative care, and
hospice. She currently explores her research interests through the
CHOICE, EFECT, and DECAD studies. Her experiences as both an
administrator and researcher bring tremendous value to the CHIIS
team.

Godwin-Charles Ogbeide, PhD, MBA

Godwin-Charles Ogbeide, PhD, MBA

Godwin-Charles' Bio

Dr. Godwin-Charles Ogbeide, Ph.D, MBA, is an Associate Professor of Strategy & Hospitality in the School of Health & Human Sciences. As a strategist and expert in hospitality and customer experience, Dr. Ogbeide brings a distinctive insight to the Implementation Science team. He is a nationally and internationally recognized expert in the psychology of hospitable experiences. His research interests are in the areas of hospitality, data analytics, and strategy, as well as the implications of policies on stakeholders’ behavior and well-being. He is an expert in planning and implementing appropriate hospitality intelligence interventions to enhance each stakeholder’s experience across various organizations including healthcare, and other service oriented establishments. He is participating in the CHIIS endeavor to develop performance metrics for providing engaging and delightful experience for internal and external stakeholders. He is an active member and leader of many professional organizations, an active board member of various non-for-profit organizations, and a public speaker and winner of numerous international as well as national awards including teaching excellence, research excellence, visionary and innovation awards.

Eric Orman, MD​

Eric Orman, MD​

Eric's Bio

Dr. Orman is a gastroenterologist in Indianapolis, Indiana and is affiliated with multiple hospitals in the area, including Eskenazi Health-Indianapolis and Indiana University Health University Hospital.  He received his medical degree from Duke University School of Medicine.  Dr. Orman’s history as an active clinician in the field makes him a vital part of the Implementation Scientist team as he is able to communicate the nuances of the clinician’s perspective of the changing healthcare landscape and how to best implement change.

Wanzhu Tu, PhD

Wanzhu Tu, PhD

Wanzhu's Bio

Coming soon…

Babar Khan, MD

Babar Khan, MD

Babar's Bio

Dr. Khan’s research is at the critical intersection of acute illness and aging brain care. He is a patient oriented-translational/clinical researcher and an implementation scientist in the fields of intensive care unit delirium and post-intensive care syndrome.

Additionally, he directs the “Critical Care Recovery Center”( CCRC) at Eskenazi Health, is an Associate Professor of Medicine at the IU School of Medicine Division of Pulmonary/Critical Care and is an active Research Scientist at Regenstrief Institute and Indiana University Center for Aging Research. His expertise in patient-centric innovation and creative efforts to achieve the triple aim makes him a perfect fit for our Implementation Scientist team.

Jeff Kline

Jeff Kline

Jeff's Bio

Dr. Jeffrey Kline received his MD from the Medical College of Virginia, and then did an emergency medicine residency followed by a research fellowship the Carolinas Medical Center. He now serves as Vice Chair of Research in emergency medicine and a professor of physiology at Indiana University School of Medicine. He is the present Editor In Chief of Academic Emergency Medicine. His research interest focuses on blood clots, the people who have them, and the people who diagnose and treat them.

In the area of diagnosis, Kline’s main interests are in intuitive decision making, pretest probability to reduce medical imaging. His human treatment research includes mechanisms of resistance to fibrinolysis, use of the cyclic guanosine monophosphate signaling pathway to overcome pulmonary vasospasm and platelet hyperactivation during PE.  His laboratory work focuses on mechanisms and treatment of acute pulmonary hypertension and platelet hyperactivation from pulmonary embolism. He is the cofounder of Indiana Lysis Technologies LLC, a company that seeks to translate nanoparticle-delivered plasmin for clot lysis into clinical use.

Brian Weirich, DHA, MHA, RN, CENP

Brian Weirich, DHA, MHA, RN, CENP

Brian's Bio

Brian Weirich is Chief Nursing Officer for Indiana University Health’s Arnett Hospital and the founder of two healthcare startup companies. Weirich received his Associate degree in nursing from Seminole State College, his Bachelors in Nursing from Ohio University, his Masters degree in Healthcare Administration from Ohio University and his Doctorate in Healthcare Administration from the Medical University of South Carolina. Weirich is a recipient of the Advancement in Medicine (AIM) grant; his innovations focus on new care delivery models for the chronic patient population and bringing artificial intelligence to bedside clinicians in the acute care setting.

Paul Musey

Paul Musey

Paul's Bio

Coming soon…

Christopher Williams, PhD

Christopher Williams, PhD

Chris' Bio

Dr. Christopher Williams is a vision-driven, goal-focused executive with a proven history of innovation and achievement in healthcare management.  He has 24 years of experience leading multiple, multi-site health readiness and emergency operations worldwide. He is well-versed in procuring key decision maker consensus and making definitive decisions in high stress, fast-paced situations.  Dr. Williams encompasses all aspects of healthcare administration and change management and included an expansive background in population health along with a strong interest in support services. Further, his ability to build consensus among executive teams and key decision makers to promote transparency and influence positive change has been repeatedly proven.  Dr. Williams is a current owner of Expedient Health Service Solutions and a partner of Preferred Population Health Management.  He recently retired as the Deputy State Surgeon for Indiana where he was responsible for a portfolio that included six service line physician and staff engagement.  Chris obtained his PhD from University of Illinois Chicago, Fellow with American College of Health Executives, and is a graduate of the Innovation and Implementation Science program from Indiana University School of Medicine.

Titus Schleyer

Titus Schleyer

Titus' Bio

Coming soon…

Patrick Monahan, PhD

Patrick Monahan, PhD

Implementation Scientist
Patrick's Bio

Patrick has a unique combination of expertise in the intersection of three fields: biostatistics, psychometrics, and mental health.  His collaborations are focused in behavioral medicine, including cancer prevention, dementia, and psychiatry and his PhD training is in Biostatistics with a PhD minor in Educational Measurement (i.e., psychometrics).  Patrick has had much success translating grant funded research to real world practice, making him an ideal Implementation Scientist.

Ben Zarzaur, MD

Ben Zarzaur, MD

Ben's Bio

Dr. Ben Zarzaur is a surgeon in Indianapolis, Indiana and is affiliated with multiple hospitals in the area, including Eskenazi Health-Indianapolis and Indiana University Health North Hospital.  He received his medical degree from University of Alabama School of Medicine and has been in practice for more than 20 years.  Currently Dr. Zarzaur serves as Director of Outcomes Research for the IUSOM Department of Surgery, Chief of Trauma and Acute Care Surgery at Eskenazi Health, and Co-Section Chief of Acute Care Surgery.  Dr. Zarzaur’s history as an active surgeon makes him a vital part of the Implementation Scientist team as he is able to provide input on how to best implement change in a manner beneficial to clinicians.

Teresa Bell, PhD

Teresa Bell, PhD

Teresa's Bio

Dr. Bell serves as the Executive Director of the Center for Outcomes Research in Surgery. She holds a PhD in Health Outcomes and Policy Research and is active in engaging and collaborating with clinicians, health system administrators, policy makers, community organizations, industry partners, and patients. Her research has primarily focused on understanding long-term outcomes of trauma survivors. She also studies predictors of outpatient complications, readmissions, and secondary health conditions after hospitalization for an acute health event. Currently, she is funded to study patient-reported outcomes (PROMIS) measures as a case management tool; access to and quality of follow-up care in children hospitalized for injury; and caregiver-reported challenges to caring for hospitalized children after discharge. She received an Indiana Grand Challenges Award to examine opioid misuse and the development of substance use disorders in adolescent trauma patients. What she loves most about her job is getting to work on interdisciplinary projects that can ultimately impact patient care.